Privacy and Data Policy

This Privacy Policy explains how we collect, use, and protect the personal information you provide when you create an account, make a deposit, or use services at Funclub. We describe the types of data we collect, how we use it to operate and secure your account, and the choices available to you. We are committed to handling your information responsibly while offering clear, practical controls for Canadian players.

Types of data we collect

We collect several categories of information to operate accounts and comply with legal obligations.

Personal data

This includes name, date of birth, email address, phone number, billing and residential address, government ID when required for verification, and payment details. We use this information to verify identity, prevent fraud, and process withdrawals.

Technical data

We collect device and connection information such as IP address, browser type, device identifiers, operating system, and cookie identifiers. This data helps us deliver a mobile-friendly site, detect suspicious activity, and improve security.

Transactional and activity data

We record deposits, withdrawals, bets, game and betting history, account balance changes, and support interactions. This transactional information is used for account management, dispute resolution, and to monitor for money-laundering risks.

How we use your information

Your data is used to provide and improve our services, process payments, confirm identity, prevent abuse, and respond to support requests. We may also use aggregated, non-identifying data for analytics and service improvement. We do not sell your personal information for direct marketing.

Data protection practices

We protect data using technical and organizational measures including encryption for data in transit, access controls, and secure servers. Access to personal data is limited to staff and service providers who need it to perform their duties. We review our security practices regularly and require third-party providers to meet reasonable security standards.

Cookies and tracking technologies

We use cookies, web beacons, and similar technologies to remember your preferences, keep you logged in, analyse site performance, and serve relevant marketing. You can manage cookie preferences through your browser or the cookie settings on our site. Blocking certain cookies may affect site functionality.

User rights

You have the right to request access to the personal information we hold about you, ask for corrections, and request deletion in accordance with applicable law. You may also object to certain uses of your data and opt out of marketing communications. For requests, contact us as described below.

Access, correction and deletion

To access or update your information, log into your account or contact support. We will verify your identity before making changes. If you request deletion, we will retain minimal records as required for fraud prevention, legal obligations, and dispute resolution.

Information sharing and third parties

We share personal information with payment processors, identity verification services, analytics vendors, and regulators when required by law. Providers we work with process data on our behalf and are contractually bound to protect it. We may disclose information to prevent fraud or to comply with legal processes.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site and will apply to information we already hold unless otherwise stated. If you have questions or wish to contact us about privacy matters, email [email protected] or use the account support centre. When using Fun Club services, you agree to the terms set out in this policy.